Shipping Policy Order Confirmation
We will send you an email order confirmation after receiving your order.
For any questions please email Customer service firstname.lastname@example.org Seasonal Concepts ships only within the Continental United States. We do not ship internationally at this time. Seasonalhomeconcepts will usually ship all orders via UPS, however we may choose other shipping options depending on distance and destination of order. Carriers shall be selected at the discretion of Seasonalhomeconcepts to meet posted shipping rates and delivery times. Most in-stock items will ship within 2 business days. Express delivery is available for an additional fee.
Shipping charges are non-refundable.
White Glove Delivery Service
Select large and heavy items are delivered by our White Glove Delivery Service, as indicated in the item description. This is a first class delivery.
Our professional delivery personnel are trained to provide exceptional customer service and are experienced in the movement and installation of home furnishings. Our White Glove Delivery Service will provide two skilled people to uncarton and set up your new furniture, inspect it, and remove packaging materials as needed.
Once the order is received in our facility, the furniture is kept in a clean and organized environment to avoid damage and loss. It will remain in this facility with minimal handling until it is prepared for loading on a truck for delivery to you. Items that are opened and inspected will be blanket wrapped for safe transportation.
In-Home deliveries are typically made 2-4 weeks from the date of shipment between 7:00 am and 9:00 pm, seven days a week. There is a 4-hour window for delivery. Once orders are scheduled and routed, the customer will receive a phone call, usually 2 to 3 days ahead of their scheduled delivery, to give them a day and time frame that the truck will be in their area. Upon request, the driver can call the customer 30-45 minutes before arrival.
Please feel free to contact our customer service dept if there are any further questions. 1.877.230.3419
Seasonal Concepts collects state tax for all online orders delivered to Kansas. Taxes collected will be the current state sales tax rate.
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